Account Deletion
If you'd like to permanently delete your Nestory account and the data linked to it, you can do so in a few steps from within the app.
How to delete
- Open the Nestory app and go to the Settings tab.
- Scroll to the "Danger Zone" section and tap "Delete Account".
- Enter your current password to confirm your identity and confirm the action.
- Once confirmed, your account and the data listed below are permanently deleted — this cannot be undone.
What gets deleted
When your account is deleted, your profile information (name, email, password), session, and push notification tokens are removed. All data for homes you own — including pantry, shopping list, bill, asset, and medicine records — is permanently deleted. If you're a member of a home owned by someone else, only your link to that home is removed; the home's data is unaffected.
When deletion isn't immediate
If a home you own still has other active members, account deletion is blocked. In that case, you'll need to either transfer ownership to another member or remove the other members from the home first.
To request account deletion without using the app, or for any questions, contact privacy@nestoryhomekit.com.